![microsoft bitlocker recovery microsoft bitlocker recovery](http://4.bp.blogspot.com/-KBMShA3_SHI/VW57c8CDlRI/AAAAAAAAAyM/6cU42T3AeXc/s1600/blrecoverykeyidwin8.gif)
This is a personal computer and I didn’t even know Bitlocker was installed on it. A fix is needed and finger pointing has got to stop. So beware before changing your Microsoft e-mail account before finding out and retrieving any Bitlocker key, because no key was transferred to my new Microsoft account.įrom reading posts on the Internet, the activation of Bitlocker on unsuspecting owners of Lenovo after Lenovo updates are installed on their machines is not an uncommon occurrence, even when they never enabled it. They only keep data for 30 days for a personal account after termination. Microsoft informed me that if the key was stored in this first Microsoft account without my knowledge, it is now gone. A week after buying the computer I changed to a different Microsoft e-mail account. Apparently Microsoft is supposed to store the key in it’s cloud when it is enabled. Lenovo pointed the finger at Microsoft and Microsoft pointed the finger at the installers at Best Buy and Lenovo. Geek squad denied ever installing or enabling it. After days of trying to resolve the issue and get access to my hard drive unsuccessfully with Microsoft, Lenovo, and Geek Squad who installed the software at Best Buy where it was purchased and various IT specialists, this is where I am.
![microsoft bitlocker recovery microsoft bitlocker recovery](https://cdn.techstuffer.com/files/uploads/recover-bitlocker-key.png)
Immediately following the update, the blue screen of death popped up requesting the Bitlocker Key. I have had the computer for two years and never even knew Bitlocker was installed on the computer.
![microsoft bitlocker recovery microsoft bitlocker recovery](https://www.isumsoft.com/images/windows-10/fixed-bitlocker-recovery-key-cannot-be-saved-error/sign-in-with-microsoft-account.png)
#Microsoft bitlocker recovery update#
Same issue with a recent update on my Yoga 920.